Last updated: August 7, 2025

Welcome to Eldering.ai. These Terms of Service (“Terms”) govern your use of our website, services, and AI phone system (collectively, the “Service”), provided by Eldering, Inc. (“Eldering”, “we”, “us”, or “our”). By using our Service, you agree to these Terms.

If you do not agree with any part of these Terms, please do not use the Service.

1. Overview

Eldering.ai is an AI-powered phone assistant designed to support aging adults through daily phone conversations, memory support, reminders, and light mental engagement — while keeping family members updated.

Our service is not a replacement for emergency response, professional medical advice, or live caregivers.

2. Who Can Use Eldering

To use Eldering.ai, you must:

• Be at least 18 years old
• Provide accurate account and billing information
• Have permission to set up services on behalf of the recipient (if not yourself)

If you are setting up Eldering for a parent or loved one, you confirm that you have their consent or the appropriate legal authority to do so.

3. Account and Subscription

You are responsible for:

• Keeping your account credentials secure
• Ensuring payment methods are valid and up-to-date
• Canceling your subscription before the next billing cycle to avoid charges